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Dear Customer

We are a Perth-based adult toy retailer with years of experience in the adult toy industry, who believe that customer service, knowledge, and good prices are of utmost importance.  We seek to bring you competitive prices on a huge range of items, and to provide you with as much information about our products as possible so that you know that what you're purchasing is best for you.  We have deliberately made our site simple and easy to navigate, without advertisements, heavy animations and clutter all over the page, to make your shopping experience more enjoyable.  We pride ourselves on the user-friendliness of our site, and work to ensure that the content is informative while still being clean and lighthearted.

We also aim to narrow the gap between fixed-address retail and online retail by providing the information, range and friendliness of a retail store, with the lower prices and easy accessibility of an online store - and providing free postage on all items that we sell, regardless of size or price (to our knowledge, all online adult stores charge around $8 to $10 postage, only provide free postage on sales of particular value, or offer 'free' postage for all orders and then set a minimum spend for you).  For that reason, if you have a question regarding any part of our range or site, please ask it.  If you desire a particular item that we do not stock, let us know at customerservice@sexytoybox.com.au  and we'll do everything we can to get it in - we have access to thousands of products that can be ordered on request.  Because we are a relatively new retailer, our range will steadily increase with time.

We do not stock products that are inappropriate or pose a serious health risk - for example, anal beads that have no means of retrieval and are likely to be dangerous to use, products that imply or encourage illegal activities (for example, kids and animals), or products that we know are of poor quality and are likely to result in poor customer satisfaction.  Of course, our blow up cows and sheep are not intended, or particularly suitable, for sex - they are an awesome gift and funny to have around, but are gag toys only.

In order to make shopping at Sexy Toy Box as accessible as possible, we offer several methods of payment.  Cheques and money orders by mail, and direct bank deposits are both possible, and information on them can be found here.  We currently accept credit cards through PayPal, as many banks have a policy against providing facilities for adult-oriented businesses.

Enjoy your shopping,

Sexy Toy Box Australia.




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